skip navigation and go to main content arrow--left iconarrow--right iconcall iconcaret--down iconcart-bag iconchat icondropdown iconemail iconfacebook--no-outline iconfacebook iconfavorites iconinformation iconinstagram--filled iconinstagram iconminus iconpinterest iconplay iconplus iconreplenish iconsearch iconthumbs-down--filled iconthumbs-down iconthumbs-up--filled iconthumbs-up icontiktok icontwitter iconx iconyoutube--wordmark iconyoutube icon
20% OFF Sitewide or 25% OFF When You Spend $125+
Learn More
Free Shipping On Orders $50+
Learn More
Customer Service - Shopping
    Gifts
    Best sellers
    Offers
    Stores
    Email/Text Signup
    • Sign up to know about new launches, exclusive offers, and more

      An error has occurred, please try again
      Thank You!
      Here's 15% off your first order & free shipping
      Use codeWELCOME15.
      Terms and Conditions Apply
      *We emailed you the code as well, just in case!
    Sign in
    My account
    Hi , you have  points!
    My bag 0
Navigation
search

    Popular Product Searches

    • Milky Oil Cleanser
    • Out of Trouble Mask
    • Ginzing Moisturizer
    • SPF
    • Peace of Mind

    Popular Customer Service Questions

    • Where is my order?
    • Purchase History
    • Returns & Exchanges
    • Shipping Information
    • FAQs

    Not found
    • Call us 1.800.674.4467
    • Email Us
    My Account
    Best Sellers
    Skincare
    FIND MY REGIMEN
    Skincare Quiz

    Featured

    New Products

    Travel & Minis

    Skincare Sets

    Best Sellers

    Top Skin Routines

      By Category

      Moisturizers

      Serums

      Cleansers & Exfoliators

      Treatment Lotions & Toners

      Masks

      Eye & Lip Care

        By Skin Concern

        Acne & Oil Control

        Fine Lines & Wrinkles

        Dryness

        Even Skin Tone & Dullness

        Pore Perfection

        Redness & Sensitivity

        Sun Protection

          By Collection

          Mega-Mushroom™

          Plantscription™

          GinZing™

          A Perfect World™

          Clear Improvement™

              Bath & Body
              OUR MOST MESMERIZING AROMA
              Shop Now

              By Category

              Creams & Lotions

              Body Washes & Scrubs

              Hand & Foot Care

              Spa At Home

              Peace of Mind™

              View All

                By Scent

                Ginger Spice

                Fresh Mint

                    Gifts
                    CURATED GIFTS FOR EVERYONE ON YOUR LIST
                    Shop The Gift Edit

                    Gift Shops

                    Gifting 101

                    The Gift Edit

                    Gifts for Her

                    Gifts For Him

                    Gift Sets

                    Gift Cards

                    View All Gifts

                      By Price

                      Under $30

                      Under $50

                      Under $100

                        By Occasion

                        Birthday

                        Congratulations

                        Just Because

                        Thank You

                            Skin Services
                            FIND YOUR MASK
                            Mask Finder

                            Help Me Choose

                            Skincare Quiz

                            Top Skin Routines

                              Skin Expert Sessions

                              1-1 Virtual Appointments

                              Chat Live With an Expert

                              Beauty How-To's

                                Origins Stories

                                Skin Barrier

                                Double Cleansing

                                Skin Flooding

                                Skin Cycling

                                Happy Skin. Happy You

                                Meditation Guide

                                Super 'Shrooms

                                Tech Neck Solutions

                                View All Articles

                                    Ingredients
                                    Offers
                                    About Us
                                    HOW WE FORMULATE
                                    Learn More

                                    Learn About Us

                                    How We Formulate

                                    Tree Planting

                                    Carbon Neutral

                                    Online Services

                                    Origins Rewards Program

                                      Get Inspired

                                      In The Press

                                          Stores
                                              Gifts
                                              Best sellers
                                              Offers
                                              Stores
                                              Email/Text Signup
                                              • Sign up to know about new launches, exclusive offers, and more

                                                An error has occurred, please try again
                                                Thank You!
                                                Here's 15% off your first order & free shipping
                                                Use codeWELCOME15.
                                                Terms and Conditions Apply
                                                *We emailed you the code as well, just in case!
                                              Sign in
                                              My account
                                              Hi , you have  points!
                                              My bag 0
                                            Navigation
                                            search

                                              Popular Product Searches

                                              • Milky Oil Cleanser
                                              • Out of Trouble Mask
                                              • Ginzing Moisturizer
                                              • SPF
                                              • Peace of Mind

                                              Popular Customer Service Questions

                                              • Where is my order?
                                              • Purchase History
                                              • Returns & Exchanges
                                              • Shipping Information
                                              • FAQs

                                              Not found
                                              • Call us 1.800.674.4467
                                              • Email Us
                                              My Account
                                              Best Sellers
                                              Skincare
                                              FIND MY REGIMEN
                                              Skincare Quiz

                                              Featured

                                              New Products

                                              Travel & Minis

                                              Skincare Sets

                                              Best Sellers

                                              Top Skin Routines

                                                By Category

                                                Moisturizers

                                                Serums

                                                Cleansers & Exfoliators

                                                Treatment Lotions & Toners

                                                Masks

                                                Eye & Lip Care

                                                  By Skin Concern

                                                  Acne & Oil Control

                                                  Fine Lines & Wrinkles

                                                  Dryness

                                                  Even Skin Tone & Dullness

                                                  Pore Perfection

                                                  Redness & Sensitivity

                                                  Sun Protection

                                                    By Collection

                                                    Mega-Mushroom™

                                                    Plantscription™

                                                    GinZing™

                                                    A Perfect World™

                                                    Clear Improvement™

                                                        Bath & Body
                                                        OUR MOST MESMERIZING AROMA
                                                        Shop Now

                                                        By Category

                                                        Creams & Lotions

                                                        Body Washes & Scrubs

                                                        Hand & Foot Care

                                                        Spa At Home

                                                        Peace of Mind™

                                                        View All

                                                          By Scent

                                                          Ginger Spice

                                                          Fresh Mint

                                                              Gifts
                                                              CURATED GIFTS FOR EVERYONE ON YOUR LIST
                                                              Shop The Gift Edit

                                                              Gift Shops

                                                              Gifting 101

                                                              The Gift Edit

                                                              Gifts for Her

                                                              Gifts For Him

                                                              Gift Sets

                                                              Gift Cards

                                                              View All Gifts

                                                                By Price

                                                                Under $30

                                                                Under $50

                                                                Under $100

                                                                  By Occasion

                                                                  Birthday

                                                                  Congratulations

                                                                  Just Because

                                                                  Thank You

                                                                      Skin Services
                                                                      FIND YOUR MASK
                                                                      Mask Finder

                                                                      Help Me Choose

                                                                      Skincare Quiz

                                                                      Top Skin Routines

                                                                        Skin Expert Sessions

                                                                        1-1 Virtual Appointments

                                                                        Chat Live With an Expert

                                                                        Beauty How-To's

                                                                          Origins Stories

                                                                          Skin Barrier

                                                                          Double Cleansing

                                                                          Skin Flooding

                                                                          Skin Cycling

                                                                          Happy Skin. Happy You

                                                                          Meditation Guide

                                                                          Super 'Shrooms

                                                                          Tech Neck Solutions

                                                                          View All Articles

                                                                              Ingredients
                                                                              Offers
                                                                              About Us
                                                                              HOW WE FORMULATE
                                                                              Learn More

                                                                              Learn About Us

                                                                              How We Formulate

                                                                              Tree Planting

                                                                              Carbon Neutral

                                                                              Online Services

                                                                              Origins Rewards Program

                                                                                Get Inspired

                                                                                In The Press

                                                                                    Stores
                                                                                      Customer Service
                                                                                      Customer Service

                                                                                      Customer Service

                                                                                      Customer Service

                                                                                      Shopping Information

                                                                                      Origins Online Return Policy

                                                                                      Origins Online Return Policy

                                                                                      To start a return click here


                                                                                      Your satisfaction is important to us. If you are not satisfied with your online purchase, we are happy to refund your purchase price if the return complies with our return policy.


                                                                                      We accept returns for products purchased from Origins Online only, and all returns are inspected upon return. Products purchased from Origins Online must be returned in new or gently used condition and within 60* days from date of purchase. Additionally, returns of items that qualified for a free promotional item(s) must be returned with the free promotional item(s). Please note: Items noted as final sale or not-returnable, gift cards, and electronic gift cards are not eligible for exchange or return. Origins Online monitors return activity and reserves the right to deny returns that, in its sole discretion, do not meet the return policy requirements, in instances of abuse, or for items that were re-sent at no cost in a good faith gesture following a report of non-receipt.


                                                                                      *Refunds for returns received after 60 days are not guaranteed and will be made at the sole discretion of Origins Online. If issued in these instances, Origins Online has the right to provide the refunded amount in the form of an electronic gift card or a refund check.


                                                                                        For items returned within our returns policy, the purchase price will be refunded to the original form of payment with a few exceptions:
                                                                                      • - For online orders paid for in our free standing store with cash, debit card, or an Origins Online gift card, a check will be issued and mailed to the billing address on the order. Allow up to 30 days for processing.
                                                                                      • - For online orders where payment was split between an Origins Online gift card and credit card, debit card, or bank issued gift card, the credit is applied to the credit card, debit card, or bank issued gift card first. If a balance remains to be credited, it will be applied to the Origins Online gift card.

                                                                                      Return policy information for orders placed prior to 11/22/22 below:

                                                                                      Origins Online Satisfaction Guarantee
                                                                                      Your satisfaction is important! If you are not happy with a product, we offer free returns on eligible items. Only products purchased at Origins.com may be returned. Please note: Items noted as final sale or not-returnable, gift cards, and electronic gift cards are not eligible for exchange or return. You may return Origins.com eligible items at an Origins free standing store or via our Online return process.


                                                                                      Click here to initiate an online return and generate a prepaid return label (no printer required). Returns will be processed within 3 business days of receipt at our warehouse, and you will receive a credit confirmation with your refund amount once your return has been fully processed. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details. Please note: eGift cards, gift cards, promotional items, final sale items or Origins products purchased somewhere other than Origins.com are not eligible for return online.

                                                                                      Temporarily Out of Stock / Backordered Items

                                                                                      Temporarily Out of Stock / Backordered Items

                                                                                      If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available with no additional shipping charges via the originally selected ship method. The actual delivery date of your order depends on the shipping method selected.

                                                                                      If your order contains item(s) that are in-stock and item(s) that are backordered, the in-stock item(s) will be shipped immediately and the backordered item(s) will be shipped as soon as they are available. There are no additional shipping charges for the shipment of backordered item(s).

                                                                                      If you choose to cancel the shipment of any item(s) and you placed your order in-store or used a gift card, a refund for the cancelled item(s) will be issued to the original form of payment. For all other orders, you will not be charged for any cancelled or unshipped item(s).

                                                                                      If for any reason you wish to cancel a backordered item, please contact us at 1-800-ORIGINS or Message Us and we will be happy to assist you.

                                                                                      Please note: Items that are not in-stock at the time of purchase are not eligible for promotional offers. Only in-stock items are eligible to be counted towards purchases associated with promotional offers.

                                                                                      Pre-Order & Orders Placed In-Store

                                                                                      Pre-Order & Orders Placed In-Store

                                                                                      Q: What should I expect if I purchase a “Pre-Order” item?
                                                                                      A: Pre-Order is the ability to reserve a product prior to the date on which it becomes available for immediate purchase on www.origins.com. When you purchase a Pre-Order item, we will provide an estimated ship date for that item on your order confirmation email; this date is also visible in the Order History section of your account. Pre-Order items may ship separately from other items in your order, and you will receive a shipping confirmation email when the shipment occurs. If we are unable to ship your product by the estimated ship date, we will provide you with notice and you will have an option to cancel.

                                                                                      Q: When will I be charged for a Pre-Order purchase?
                                                                                      A: Origins does not charge your credit or debit card until your item(s) has shipped (excluding Origins Online purchases placed in-store). However, prior to shipment, your debit or credit card statement may show an “authorization hold,” which may look similar to a deduction from your account. These funds have not been deducted but are instead being reserved within your account to ensure that your order can be processed. The authorization hold will typically last from three to seven days, depending on the policy of your bank or card issuer.

                                                                                      Q: How can I cancel or edit a Pre-Order purchase?
                                                                                      A: You can check the status of your pre-ordered items online at www.origins.com if you have an account, or by contacting Origins Online Customer Care. If you need further assistance or wish to cancel or make a change to your pre-order before it ships, please contact Customer Care at 1.800.674.4467 or Message Us.

                                                                                      Please note that any modifications to your order, including changes to your shipping address or payment method, must be made by cancelling your original order and placing a new order with the updated information and is subject to inventory availability at the time of the new order.

                                                                                      Q: When will I be charged for an Origins Online purchase made in an Origins store?
                                                                                      A: If your Origins Online order is placed by a Guide in an Origins Store, the full purchase price of your item(s) (including taxes) will be immediately charged to your form of payment at the time of purchase and before your item(s) ship. If you have any questions or concerns regarding an Origins Online order placed in an Origins store, please contact us at 1-800-ORIGINS or Message Us for assistance.

                                                                                      Maximum Purchase Policy

                                                                                      Maximum Purchase Policy

                                                                                      We regret that we must limit orders to no more than eight (8) and 14 total items per customer.

                                                                                      For corporate gift purchases and services that exceed our maximum purchase policy, please call 1-800-ORIGINS.

                                                                                      Offer Codes

                                                                                      Offer Codes

                                                                                      Simply enter your Offer Code during checkout on the BILLING page. When an Offer Code is accepted, the offer will be reflected on the “Order Review” page.

                                                                                      Note: Only one (1) Offer Code may be used per order. When shipping to multiple addresses, promotions are applied accordingly. Promotional offers and discounts may not be applied to the purchase of Origins Gift Cards, eGift Cards or Gift of the Month Club subscriptions. Please see promotion details for more information.

                                                                                      Gift Wrap Service

                                                                                      Gift Wrap Service

                                                                                      Giving Origins gifts is easy, here’s how to use our Gift Services.

                                                                                      1. Gift wrap all items together with one gift message card: Place items in the cart. In the Gift Services section during checkout, choose “Please gift wrap this entire order and include a gift message.” Type your message in the box that appears.

                                                                                      2. Gift wrap each item individually and receive blank gift message cards: Place items in the cart. In the Gift Services section during checkout, choose “Gift wrap each item individually.” We will provide a blank message card for each item.

                                                                                      Sales Tax

                                                                                      Sales Tax

                                                                                      We are required by law to collect state sales tax on orders being shipped to the following states - AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI, WV, WY. Sales tax will be assessed on the total purchase*, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to contact us via call us at 1-800-674-4467 or Live chat .

                                                                                      *Purchases paid for with Origins Gift Cards are subject to applicable sales tax. No sales tax is charged when buying Origins Gift Cards

                                                                                      Payment Options

                                                                                      Payment Options

                                                                                      Accepted payment methods:
                                                                                      American Express
                                                                                      Discover
                                                                                      MasterCard
                                                                                      Visa
                                                                                      Origins Gift Cards with a PIN Code
                                                                                      Origins Online eGift Cards
                                                                                      AfterPay
                                                                                      For more information on AfterPay, please click hereWe also accept PayPal as a payment option on Origins.com

                                                                                      We’re sorry, we do not accept:
                                                                                      CODs
                                                                                      Layaway plan
                                                                                      Personal Checks
                                                                                      Money Orders
                                                                                      Credit cards with billing addresses outside the United States and Canada.
                                                                                      Important information:
                                                                                      * For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

                                                                                      Damaged Items

                                                                                      Damaged Items

                                                                                      When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please retain the box, the packing materials, and the items inside and contact us immediately for assistance via CHAT or via phone at 1-800-ORIGINS. If you are unable to retain the contents due to the extent of damage, handle with care to take a photo of damaged item(s), and then safely discard of the damaged contents.


                                                                                      Note: Origins Online monitors claims of lost, missing, wrong and damaged items for abuse. Lost, missing, wrong and damaged items must be reported immediately upon receipt of the shipment, and any damaged, wrong, missing items must be retained (including the shipper). Origins Online reserves the right to limit or deny the reshipment or credit of an order/item in all instances.

                                                                                      Replenishment Service

                                                                                      Replenishment Service

                                                                                      Enjoy our replenishment service on your favorite products! Items eligible for this service will appear in your Shopping Cart with a Replenishment Service pulldown menu that lets you select your desired shipping interval. Please note there can be products that are not eligible for the Replenishment Service.

                                                                                      To activate the automated replenishment service, simply select the time interval for future shipments from the pulldown menu next to the item(s). These products will be automatically shipped to you at the intervals you select. There’s no minimum number of products you must order, and you can cancel at any time prior to shipment. And as an additional benefit, you’ll enjoy FREE Standard Shipping with every Origins.com replenishment order.

                                                                                      When your replenishment order is ready to be processed, we will send a reminder to the email address under which you registered. Within a few days after your confirmation, your order will be shipped to your default shipping address and charged to your default credit card. You will receive a second email confirming the shipment of the order and that your credit card has been billed.

                                                                                      The Replenishment Service will continue at your selected frequency until you cancel. There will be a recurring charge on your credit card for each shipment for the amount of the product(s) you select, which may change over time. Any discount may change or be discontinued. After your first shipment, you may cancel before your next shipment to avoid a charge by clicking the My Account section on Origins.com, then Auto-Replenishment, then Cancel Replenishment. You can also change the frequency of your replenishment order, simply click on View/Edit My Replenishment Items in the My Account section on the website. Please note: Intervals must be set for more than 2 business days from the current date.

                                                                                      • My Account

                                                                                        • How to Create an Account
                                                                                        • Benefits of creating an Account
                                                                                        • Forgot your Password
                                                                                        • Update my Account Information
                                                                                        • Update my Subscription Status
                                                                                      • Order Status

                                                                                        • Where is my Order?
                                                                                        • Lost or Missing Orders
                                                                                        • Order Processing
                                                                                        • Order Cancellations
                                                                                        • Review my Order History
                                                                                        • Re-Order from my Past Purchases
                                                                                      • Shopping

                                                                                        • Origins Online Return Policy
                                                                                        • Item Availability
                                                                                        • Pre-Order
                                                                                        • Maximum Purchase Policy
                                                                                        • Offer Codes
                                                                                        • Gift Wrap Service
                                                                                        • Sales Tax
                                                                                        • Payment Options
                                                                                        • Damaged Items
                                                                                        • Replenishment Service
                                                                                        • About Gift Cards
                                                                                      • Shipping

                                                                                        • Delivery Options
                                                                                        • Shipping Charges
                                                                                        • Rules and Restrictions
                                                                                        • Alaska, Hawaii, U.S. Territories
                                                                                        • P.O Boxes and APO/FPO addresses
                                                                                        • International Locations
                                                                                        • Shipments to Forwarding Companies
                                                                                      • General Information

                                                                                        • Tell Me More About Origins
                                                                                        • Unsubscribe from Origins Online
                                                                                        • Store Locations
                                                                                        • Discontinued Items
                                                                                        • Careers
                                                                                        • Terms and Conditions
                                                                                        • Privacy Policy
                                                                                        • Frequently Asked Questions
                                                                                        • Deletion of User Content
                                                                                        • Web Accessibility

                                                                                       

                                                                                      Chat Live

                                                                                      Customer Service: Monday-Friday, 8am-midnight ET
                                                                                      Saturday-Sunday, 10am-10pm ET

                                                                                      Product Questions & Advice: Monday-Friday, 10am-10pm ET
                                                                                      & Saturday-Sunday, 12pm-8pm ET


                                                                                      CALL US

                                                                                      Phone: Monday-Friday, 8am-10pm ET
                                                                                      & Saturday-Sunday, 10am-8pm ET

                                                                                      1-800-674-4467


                                                                                      We look forward to serving you.

                                                                                       

                                                                                      CONNECT WITH US

                                                                                        Connect With Us:
                                                                                        Twitter
                                                                                        Facebook
                                                                                        Instagram
                                                                                        youtube
                                                                                        tiktok

                                                                                        SHOPPING

                                                                                        • Offers
                                                                                        • Auto-Replenishment Service
                                                                                        • Gift Cards
                                                                                        • Online Services
                                                                                        • Skin Services
                                                                                        • Afterpay
                                                                                        • Student & Teacher Discount
                                                                                        • Discontinued Products

                                                                                        NEED HELP?

                                                                                        • Track My Order
                                                                                        • Return & Exchanges
                                                                                        • Shipping Information
                                                                                        • My Account
                                                                                        • FAQ
                                                                                        • Call Origins

                                                                                        ABOUT ORIGINS

                                                                                        • Our Values
                                                                                        • Tree Planting
                                                                                        • Ingredients Index
                                                                                        • Origins Stories
                                                                                        • Consciously Formulated
                                                                                        • Careers
                                                                                        • Corporate Gifting

                                                                                        PRIVACY & TERMS

                                                                                        • Privacy Policy
                                                                                        • Do Not Sell or Share My Personal Information / Targeted Ads
                                                                                        • Limit Use of My Sensitive Personal Information
                                                                                        • Terms & Conditions
                                                                                        • Accessibility
                                                                                        • Austria
                                                                                        • Belgium
                                                                                        • Canada
                                                                                        • Mainland China
                                                                                        • Denmark
                                                                                        • France
                                                                                        • Germany
                                                                                        • Hong Kong, SAR of China
                                                                                        • Italy
                                                                                        • Korea
                                                                                        • Malaysia
                                                                                        • Netherlands
                                                                                        • Philippines
                                                                                        • Singapore
                                                                                        • Spain
                                                                                        • Taiwan, China
                                                                                        • Thailand
                                                                                        • Turkey
                                                                                        • United Kingdom
                                                                                        • Russia
                                                                                        • English
                                                                                          Copyright Origins Natural Resources, Inc.
                                                                                          FREE RETURNS AND EXCHANGE
                                                                                          1-800-ORIGINS

                                                                                          SECURE CHECKOUT

                                                                                          Copyright Origins Natural Resources, INC.
                                                                                          • JOIN LOYALTY
                                                                                          • STORES